Novelties in the technology for product offerings, increasing need to improve interoperability & operational efficiency, growth in demand for cloud solutions, and rise in application areas among end-users drive the growth of the global unified communication market. Moreover, by region, the market across North America dominated the market in 2016 and is anticipated to lead the trail throughout the forecast period.
The global unified communication market was pegged at $32.88 billion in 2016 and is anticipated to garner $74.24 billion by 2023 manifesting a CAGR of 12.60% from 2017 to 2023.
The global unified communication market is segmented based on application, industry vertical, and geography. Based on application, the market Is further divided on the basis of video, telephony, conferencing, mobility, unified messaging, IM & presence, and contact center. The telephony segment held the highest market share with more than one-fourth of the market share in 2016 and is expected to maintain its dominant share throughout 2023. On the other hand, the mobility segment is expected to portray the fastest CAGR of 15.30% during the forecast period.
Based on industry verticals, the market is segmented into energy & utilities, IT & telecom, retail, healthcare, manufacturing, BFSI, public sector, aerospace & defense, and others. The IT & telecom segment held the major share in 2016, with more than one-fifth of the total market share. However, the energy & utility segment is expected to register the fastest CAGR of 15.06% during the forecast period.
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Region-wise, the market is report analyzed across North America, Europe, Asia-Pacific, and LAMEA. The North American region has dominated the market in 2016 with more than one-third share of the total market revenue share and is expected to rule the roost throughout the forecast period. On the other hand, the market across Asia-Pacific is anticipated to portray the fastest CAGR of 16.10% from 2017 to 2023.
Profiling Key Players: Aastra, Alcatel-Lucent, At&T, Cisco, Connect solutions, Hewlett-Packard, IBM, Microsoft, Siemens Enterprise Communications, Verizon Communications, and others.
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